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Can I change my e-mail address?
Автор Lord Diligent (Firefly) на 27 May 2016 10:38 AM

You can change the contact e-mail address used to communicate from us to you.  This email will be used for password reset and billing e-mails.

To change the contact e-mail:

1) Log in to the game

2) Click on the Account Details button

3) Enter the new email address in the "Contact e-mail address" field (as displayed in the image below)

4) Click Save 

 

 

IMPORTANT:

For Security reasons we require you to verify this change of address.  This is a 2 stage process:

1) You will be sent an e-mail to the previous contact address (in the above image this would be old_address@email.com)   This email contains a link you must click on to verify the address change.

2) You will also be sent an e-mail to the new "Contact e-mail address" (in the above image this would be new_address@email.com) containing a link that you must click on to approve the change.

 

ALSO IMPORTANT:

The "Account e-mail address" (in the above image this would be original_signup_address@email.com) is the email address you used when creating your Stronghold Kingdoms account.  It is the e-mail address you need to use to log in to Stronghold Kingdoms.  The e-mail address used to log in to Stronghold Kingdoms cannot be changed.

After successfully changing your "Contact e-mail address", no more emails will be sent to your "Account e-mail address" but this is still the e-mail address you need to use to log in to Stronghold Kingdoms.

 

 

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