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Connection Problems and False Positives
Posted by Lord Efficient (Firefly) on 16 May 2014 04:10 PM

Many players using either Norton or Symantec security software have reported issues logging in or running the game client.  This appears to be the result of a detection error by these products.  For detailed assistance on correcting these issues, please contact the products' Support. 


Information on reporting these false positives can be found here:

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