News
Connection Problems After the Downtime (Windows XP)
Posted by Lord Efficient (Firefly) on 20 January 2017 10:48 PM

 

Windows XP is experiencing issues connecting to the servers.

As a workaround hold down SHIFT when clicking on the login button and the game world will appear and play normally.


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Login Failed - No news and unable to login to the client
Posted by Lord Friendly (Firefly) on 08 November 2016 02:28 PM

It seems after a recent update Norton Anti Virus has blocked Stronghold Kingdoms and therefore stops players from login or from showing the news in the client.

To resolve this, add an exception in Norton Anti Virus to Allow Stronghold Kingdoms and this should resolve the issue.

 


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Common Connection Problems
Posted by Lord Efficient (Firefly) on 12 May 2015 04:59 PM

Many problems may occur because of a slow, or a poor quality connection to the game servers or by specific restrictions on your local internet connection.  

This may also be caused by internet security or anti-virus software installed on your local machine which is monitoring or restricting internet traffic.  Please try turning off any programs which may be restricting your connectivity and be sure you are running Stronghold Kingdoms as an Administrator.  


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Connection Problems and False Positives
Posted by Lord Efficient (Firefly) on 16 May 2014 04:10 PM

Many players using either Norton or Symantec security software have reported issues logging in or running the game client.  This appears to be the result of a detection error by these products.  For detailed assistance on correcting these issues, please contact the products' Support. 

 

Information on reporting these false positives can be found here:  http://community.norton.com/t5/Announcements/How-to-report-false-positives/m-p/225309#M19


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Problems with Avast
Posted by Lord Efficient (Firefly) on 04 May 2014 01:27 AM
Many players have reported update errors, connection errors, or false positive virus alerts while using various Avast Anti-Virus products. We recommend rebooting your computer and running Avast in Game Mode to see if this resolves any recent error messages which have appeared.  You may need to temporarily deactivate Avast as well.  If this does not resolve your issue you may need to remove the Stronghold Kingdoms .exe file from the quarantine.  For further information on this,
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Recent Graphical Problems and Errors
Posted by Lord Efficient (Firefly) on 14 April 2013 07:31 PM

Many players have reported strange graphical errors recently and we believe that this may have something to do with the most recent Nvidia Drivers.  Many people have reported similar errors with other games when using this most recent driver.

The older driver can be found here:

(Windows Vista and Windows 7)


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