News
Password Reset & Account Recovery
Posted by Lord Efficient (Firefly) on 19 October 2019 01:37 AM


If you have lost access to the email address used to register the game account or if you are unable to receive your password reset mail, please complete the form on this page to apply for account recovery: https://www.strongholdkingdoms.com/acctrecovery

Support is unable to change any of your account details, if you have already submitted a recovery request, you do not need to


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Firefly’s Tips for making a secure password when playing our games
Posted by Lord Friendly (Firefly) on 24 July 2019 02:08 PM
When playing some of our games, we ask that you create an account to access them, which requires a username and a password to be created. To help maintain the security of our players and their time within our online worlds, here are a handful of top tips in creating strong and secure passwords.

The longer, the better

There are multiple methods hackers can use to


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Purchasing Crowns from Belgium IP Addresses
Posted by Lord Friendly (Firefly) on 31 January 2019 04:32 PM
In accordance with Belgium government guidelines we have removed the ability to purchase crowns from Belgium IP addresses.  We apologise for the inconvenience this may cause players.
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New Player - Lord Accounts
Posted by Lord Friendly (Firefly) on 14 September 2018 02:32 PM


When a new player who is discovering Stronghold Kingdoms for the first time on iOS, Android, Mac or Windows 10 Store enters the game world, they will be named Lord ##### until they choose to register a proper name for themselves.  This is the reason why you see many players with similar names like Lord 12292 or Lord 19471.

These new players present a great opportunity for you to expand your influence, acquire vassals, forge alliances and meet new friends!

Reach


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Signing in to Stronghold Kingdoms Mobile from a Steam Account
Posted by Lord Diligent (Firefly) on 01 September 2017 02:53 PM

When logging into Stronghold Kingdoms on your mobile device either Android or iOS, you will need to sign in with the email address and password used to create your account. 


If you are unsure about the email used to create your account, start Stronghold Kingdoms via Steam and click on Account Details in the Stronghold Kingdoms Client to see which email is registered to the account.
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Starting again on Stronghold Kingdoms Mobile
Posted by Lord Friendly (Firefly) on 31 August 2017 12:27 PM
If you have installed Stronghold Kingdoms and started to play but need to login as an existing player. Here is how to do this on iOS and Android devices.

iOS

1. Delete Stronghold Kingdoms
2. Reinstall the App and select - 'I am an existing user'

Android

1. With Stronghold Kingdoms installed
2. Select Settings
3. Apps
4. Stronghold Kingdoms
5. Storage
6. Clear Data
7. Start Stronghold
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