Support Changes
Posted by Lord Efficient (Firefly) on 10 June 2021 04:25 PM

Dear Kingdoms players,

We are making changes to how support works in Stronghold Kingdom. The current support site will be retired on July 6th and we will be shifting to a new support site. The support site will continue to be hosted at to make the transition as smooth as possible.

Please note that after the transition date the old support site will be unavailable and all data contained within the old support suite will be deleted in accordance

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Delete Account - GDPR Request
Posted by Lord Efficient (Firefly) on 04 May 2020 07:40 PM

If you wish to delete your account, you can do so via the Account Details page.  To access this page you can visit:  

After logging in you will see this option at the bottom of the page: 


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Password Reset & Account Recovery
Posted by Lord Efficient (Firefly) on 19 October 2019 01:37 AM

If you have lost access to the email address used to register the game account or if you are unable to receive your password reset mail, please complete the form on this page to apply for account recovery:

Support is unable to change any of your account details, if you have already submitted a recovery request, you do not need to

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Firefly’s Tips for making a secure password when playing our games
Posted by Lord Friendly (Firefly) on 24 July 2019 02:08 PM
When playing some of our games, we ask that you create an account to access them, which requires a username and a password to be created. To help maintain the security of our players and their time within our online worlds, here are a handful of top tips in creating strong and secure passwords.

The longer, the better

There are multiple methods hackers can use to

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Purchasing Crowns from Belgium IP Addresses
Posted by Lord Friendly (Firefly) on 31 January 2019 04:32 PM
In accordance with Belgium government guidelines we have removed the ability to purchase crowns from Belgium IP addresses.  We apologise for the inconvenience this may cause players.
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New Player - Lord Accounts
Posted by Lord Friendly (Firefly) on 14 September 2018 02:32 PM

When a new player who is discovering Stronghold Kingdoms for the first time on iOS, Android, Mac or Windows 10 Store enters the game world, they will be named Lord ##### until they choose to register a proper name for themselves.  This is the reason why you see many players with similar names like Lord 12292 or Lord 19471.

These new players present a great opportunity for you to expand your influence, acquire vassals, forge alliances and meet new friends!


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