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Knowledgebase : English > Gameplay > Crowns, Card Packs & Premium Tokens
   

If your Cards Per Week Veteran Level has not updated after your purchase of crowns, please log out of the game and log back in to update the level.
After you buy a Premium token it must be activated for it to work. To activate a premium token: * Open the Card screen * Click on Buy Premium Token. Any unactivated Premium tokens will be shown on the top left of the screen * Click on the Premiu...
Stronghold Kingdoms is a free to play game. There are no premium subscription accounts. Players can however play a Premium Token that gives them access to extra features for a period of time (2, 7 or 30 days) that can be very useful: * Extra building ...
A player can see the status of their invites by clicking on the Invite a Friend icon on the All Cards screen. This will open a page in the web browser which shows all of the invitations that they have successfully sent, as well as if the player has joined...
In order to buy crowns via Steam you must make sure that your "Enable Steam Community in Game" option is active. You can find this by going to Settings in Steam and clicking on the "In Game" tab.
If you have experienced an error when opening card packs, please log out of the game, re-open the client and log in again. The cards from the card packs will have been added to your card inventory.
If you are having problems buying crowns via Steam it maybe caused by the Steam servers being unavailable to process your request, possibly due to a maintenance window. Please wait 15 minutes and then try the payment again. If the problem persists pleas...
The auto functions (auto scouting, auto trading, auto attack and recruiting) only work approximately once every 3 hours, randomly between 2 and 4 hours. They do not operate continually. Auto scouting and auto attacking also only work within your own par...
Premium tokens are not automatically activated when you buy them. To activate a premium token: * Open the Card screen * Click on Buy Premium Token. Any unactivated Premium tokens will be shown on the top left of the screen * Click on the Premium...
It appears that PayPal is listing your transaction's status as "Pending" rather than "Paid". If you received a confirmation e-mail from billing@strongholdkingdoms.com, please forward it to us and we will investigate the matter immediately. We take iss...
To queue research, move buildings and queue buildings requires a Premium token in play, if you were able to do this before, the Premium token you purchased may have expired. Please see the wiki for more details: http://help.strongholdkingdoms.com/index....
In accordance with Belgium government guidelines we have removed the ability to purchase crowns from Belgium IP addresses.  We apologise for the inconvenience this may cause players.
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