Can I change my e-mail address?
Posted by Lord Diligent (Firefly), Last modified by Lord Victorious (Firefly) on 27 May 2016 10:38 AM
You can change the contact e-mail address used to communicate from us to you. This email will be used for password reset and billing e-mails.
To change the contact e-mail:
1) Log in to the game
2) Click on the Account Details button
3) Enter the new email address in the "Contact e-mail address" field (as displayed in the image below)
4) Click Save
For Security reasons we require you to verify this change of address. This is a 2 stage process:
1) You will be sent an e-mail to the previous contact address (in the above image this would be firstname.lastname@example.org) This email contains a link you must click on to verify the address change.
2) You will also be sent an e-mail to the new "Contact e-mail address" (in the above image this would be email@example.com) containing a link that you must click on to approve the change.
The "Account e-mail address" (in the above image this would be firstname.lastname@example.org) is the email address you used when creating your Stronghold Kingdoms account. It is the e-mail address you need to use to log in to Stronghold Kingdoms. The e-mail address used to log in to Stronghold Kingdoms cannot be changed.
After successfully changing your "Contact e-mail address", no more emails will be sent to your "Account e-mail address" but this is still the e-mail address you need to use to log in to Stronghold Kingdoms.