Knowledgebase: English > Troubleshooting
My game suddenly stops working on Windows 10
Posted by Lord Friendly (Firefly), Last modified by Lord Victorious (Firefly) on 03 May 2016 05:03 PM

If Stronghold Kingdoms was running correctly and suddenly stopped working when using Windows 10, you maybe experiencing issues with AVG Virus Checker.


To resolve the issue add an exemption to AVG for the folder

C:\ProgramData\Firefly Studios\Stronghold Kingdoms\


Please follow these steps or click on the link below:

  1. Open your AVG program.
  2. From the Options menu select Advanced settings.
  3. In the left pane select Exceptions.
  4. In the right pane click Add exception.
  5. In the drop-down menu please select the exception type.
  6. Browse to the file, folder that you want to exclude or type URL 
  7. Click OK to save details of the exception.
  8. Click OK again to save the settings.

An alternative temporary solution is to disable AVG for a select amount of time and run the game.

The errors you may see are



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