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Delete Account - GDPR Request
Publié par Lord Efficient (Firefly) sur 04 May 2020 07:40 PM

If you wish to delete your account, you can do so via the Account Details page.  To access this page you can visit:  

After logging in you will see this option at the bottom of the page: 


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Password Reset & Account Recovery
Publié par Lord Efficient (Firefly) sur 19 October 2019 01:37 AM

If you have lost access to the email address used to register the game account or if you are unable to receive your password reset mail, please complete the form on this page to apply for account recovery:

Support is unable to change any of your account details, if you have already submitted a recovery request, you do not need to

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Firefly’s Tips for making a secure password when playing our games
Publié par Lord Friendly (Firefly) sur 24 July 2019 02:08 PM
When playing some of our games, we ask that you create an account to access them, which requires a username and a password to be created. To help maintain the security of our players and their time within our online worlds, here are a handful of top tips in creating strong and secure passwords.

The longer, the better

There are multiple methods hackers can use to

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Purchasing Crowns from Belgium IP Addresses
Publié par Lord Friendly (Firefly) sur 31 January 2019 04:32 PM
In accordance with Belgium government guidelines we have removed the ability to purchase crowns from Belgium IP addresses.  We apologise for the inconvenience this may cause players.
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New Player - Lord Accounts
Publié par Lord Friendly (Firefly) sur 14 September 2018 02:32 PM

When a new player who is discovering Stronghold Kingdoms for the first time on iOS, Android, Mac or Windows 10 Store enters the game world, they will be named Lord ##### until they choose to register a proper name for themselves.  This is the reason why you see many players with similar names like Lord 12292 or Lord 19471.

These new players present a great opportunity for you to expand your influence, acquire vassals, forge alliances and meet new friends!


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